Privacy Policy

Information You Provide Directly

We collect information you voluntarily provide when you:

• Complete a contact form or request-a-quote form on our website
• Call our office
• Email us
• Schedule a consultation or on-site assessment

This information may include:

• Full name
• Phone number
• Email address
• Property address
• Type of property (residential or commercial)
• Services of interest (sprinklers, drainage, landscaping, hardscaping, etc.)
• Project details, budget range, and timeline
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5 below)

We use the information we collect to:

• Respond to your inquiries and provide requested estimates or consultations
• Schedule and manage appointments and on-site assessments
• Communicate with you about your project, including by phone, email, or text message
• Send appointment confirmations, reminders, and follow-ups
• Improve our website, services, and customer experience
• Comply with legal obligations

We do not sell your personal information to third parties.

Streamline Landscape may send text (SMS) messages to customers and prospective customers who have opted in to receive them. By providing your phone number and checking the SMS consent box on any of our website forms — or by verbally consenting during a phone call — you agree to receive text messages from Streamline Landscape.

Types of Messages

Text messages we send may include:

• Appointment confirmations and reminders
• Estimate and project follow-ups
• Service scheduling updates
• Seasonal service reminders

Message Frequency

Message frequency varies depending on your project status and interactions with us. You will not receive more than 10 messages per month.

Costs

Message and data rates may apply.Your mobile carrier’s standard messaging rates apply to any messages you send or receive. Streamline Landscape does not charge for text messages, but your carrier may.

Opt-Out

You can opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive texts from us unless you opt in again.

Help

For help or questions about our text messaging program, reply HELP to any message, call us at (817) 701-8920, or email sales@streamlinelc.com.

Consent

By opting in to SMS, you confirm that you are the owner or authorized user of the mobile number provided. Consent to receive text messages is not a condition of purchasing any goods or services. You may choose not to opt in and still receive services from Streamline Landscape.

Data Sharing for SMS

We do not share your phone number or SMS opt-in data with third parties for their marketing purposes. Phone numbers collected for SMS are used solely by Streamline Landscape and our authorized messaging service provider for the purposes described above.

We may use third-party tools and services to help operate our website and business, including:

• Google Analytics — for website traffic analysis and reporting
• Google Business Profile — for managing our local business listing and reviews
• Website hosting and form-processing providers — for operating the website and sending quote requests to Streamline Landscape
• Email delivery and business email providers — for routing customer inquiries to our team
• Hearth — for optional project financing prequalification when you choose to use financing
• SMS / messaging service providers — for text messages you opt in to receive
• Call tracking services — for measuring advertising and marketing effectiveness

These third-party providers may collect information as described in their own privacy policies. We encourage you to review those policies. We do not control and are not responsible for the privacy practices of third-party services.

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small text files placed on your device by your web browser.

We may use:

• Essential cookies — required for the website to function properly
• Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies — to measure the effectiveness of our marketing efforts

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of text messages (reply STOP) or email communications (unsubscribe link)
• Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically for any changes. Continued use of our website after updates constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: